Returns Policy
Last updated February 11, 2022
Thank you for your purchase. We hope you are happy with your purchase. However if you are unhappy with your purchase for any reason, you may return it to us for store credit only. (Unless your item is a custom order) Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at info@highvoltagegraphix.com to obtain a Return Merchandise Authorization (RMA) number. After receiving RMA number, place the item securely in its original packaging and mail your return to the following address:
High Voltage Graphix
ATTN: Returns
RMA#
4659 Bayview Dr
Copperopolis CA 95228
United States
Please note you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return,
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your process your return.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or store exchange.
Please Note
- A 15% restocking fee will be changed for all returns
- Sale items are FINAL SALE and cannot be returned
- Custom orders cannot be returned
QUESTIONS
If you have any questions concerning our return policy, please contact us at: info@highvoltagegraphix.com